Case study · AI-marketing agency · Melbourne

Josh Berg — Hedgehog Marketing

From overworked agency founder to 32-hour weeks, 25% margin, and a productised AI service line.

2 years coaching Fortnightly cadence Melbourne
$554K
Annual revenue
25%
Net margin
32hr
Owner work week
2 yrs
Coaching
Before

Where Josh started.

Josh ran Hedgehog as a bespoke marketing agency. Revenue growing but margin inconsistent, scope creep eating profitability, founder on every retainer. Couldn’t see a path off the work without revenue collapsing.

What we worked on

Four areas, in sequence.

  1. Margin discipline

    Real margin per retainer tier. The Park Rule applied — name what gets paused if revenue slips.

  2. Productisation

    Three productised retainer tiers replacing bespoke quoting. AI service line built in parallel.

  3. Founder release

    Account director playbook. Josh out of weekly delivery for the core retainers.

  4. Operating rhythm

    Weekly numbers review. Quarterly business review. Founder week around strategy.

Sequence matters. We don’t work on People before Foundation. We don’t fix Marketing before Money.

After

Where Josh is now.

Hedgehog turns over $554K annually with 25% net margin. Josh works a 32-hour week. AI service line running alongside the core marketing offering.

Pull quote pending client interview · audit-only placeholder removed

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